Volunteer Code of Conduct
As a volunteer you are a representative of the museum to the public. As such, it is your responsibility to preform your duties in a fair, professional, and safe way that aligns with the museum’s mission of inspiring a love and understanding of science and technology in the community.
As a volunteer of the museum you are expected to abide by the following guidelines:
Volunteers are expected to serve and assist any and all patrons of the museum regardless of age, race, ethnicity, sex/gender identity, or beliefs.
- Museum Mission:
You agree to further the mission of the museum by showing a willingness and comfort to discuss (to the best of your abilities) the relevant scientific facts pertaining to the museum’s content.
Volunteers are expected to maintain a high level of professionalism while representing the museum This includes
All volunteers must wear close-toed shoes, long pants, and clothing that is neither too revealing nor has any explicit/vulgar wording or imagery on it.
All volunteers are expected to show up for their shifts in a timely manner and preform their assigned duties. If you feel you are unable/unequipped to perform
your duties please contact the volunteer coordinator to find a more fitting assignment for you. Behavior:
As a representative of the museum you are expected to bring a high level of customer service to your volunteering. This includes things such as being kind, respectful, and welcoming to patrons; setting good examples for patrons; avoiding foul language; and abstaining from recreational drug use while on duty.
Safety is important. Volunteers are expected to set good safety examples, especially for the younger visitors to the museum and discourage unsafe behavior such as running, climbing, and eating outside of the designated food area (as it is an allergy concern).
If a volunteer senses a conflict or an unsafe situation they should immediately bring it to the attention of museum staff.
If the call is made for a missing child volunteers should find a staff member and ask how best they can help in the situation.